Rental Terms & Conditions
1. Rental Period and Extension
The standard rental period is 14 days, starting from the date of delivery. Customers may request an extension at least 48 hours prior to the scheduled pickup date. Extensions are subject to availability and will incur additional weekly charges as defined in our pricing guide.
2. Delivery and Pickup
ToteStak will deliver the equipment to the address provided during booking. The customer must ensure a clear path for delivery and pickup. If our team is unable to access the property at the scheduled time, a redelivery or missed pickup fee may apply.
3. Equipment Use and Care
Totes are designed for standard household items. Do not use totes for hazardous materials, liquids, or items exceeding 50 lbs. All equipment must be returned in the same condition as received, excluding normal wear and tear. Customers are responsible for the following:
- Ensuring lids are properly closed before stacking
- Using dollies only on flat surfaces or ramps
- Protecting equipment from theft or extreme weather
4. Loss and Damage
In the event of lost or damaged equipment, the following replacement fees will apply: $35 per Tote, $65 per Rolling Dolly. ToteStak reserves the right to charge the payment method on file for these fees upon inspection of the equipment after pickup.
5. Liability Limitation
ToteStak is not liable for any injury or damage to personal property resulting from the use or misuse of our equipment. By renting, the customer assumes all risks associated with the lifting, stacking, and rolling of heavy totes.